Akshay Venkatesh | Bangalore, India
It has been a highly demanding yet a fantastic learning experience for me where several opportunities were presented to me to hone my skills further, some of which I would like to highlight further here –
1. Client Interaction Skills – From the 1st day itself, I was interacting with clients. This is very rare in today’s professional work environment
2. Effective Communication Skills – Apart from interacting with clients (students), I was also interacting with a number of varied groups – Management at Paathshala, Parents/Guardians of students, Educators, and my co-workers. This enabled me to further improve my communication skills
3. Time Management – Working concurrently on various highly time-bound tasks such as tele-conferences with parents and students, interacting with educators, back-office coordination, other administration tasks helped me improve my time management skills
4. Leadership Skills – I was not only leading a team of interns but was also functioning as a hiring manager to help identify, select and incubate talented individuals into the organization. Serving as the focal point of contact between the clients and the management, I shouldered a lot of responsibility. I learnt a lot especially in the fields of client relationship management and administration
The constant guidance from the managers was also very beneficial for me. I will always cherish my time at Paathshala, and I wish the organization all the success in the years ahead